United Way of the Midlands is synonymous with charitable service. The general public associates the United Way name with many worthy causes across the community. Indeed, for many people, United Way is the primary way they meet their desire to help their fellow human beings.
United Way of the Midlands has a unique role as a leader in philanthropy to benefit human services, and as a major resource in our community. Since 1923, United Way of the Midlands has earned public trust, nurtured by years of ethical, honest and responsible charitable service. The continued success of United Way of the Midlands depends upon the ethical conduct of its volunteers, employees, and other representatives.
United Way of the Midlands places the highest priority on its relationship with its supporters and the community. As part of this relationship, United Way of the Midlands responds to, serves and supports the community, working to increase the organized capacity of people to care for one another. In an effort to achieve this goal, United Way of the Midlands strives to create a vision and direction that will generate leadership and encourage the community to be the best it can be.
United Way of the Midlands volunteers, employees and other representatives set an example for other nonprofit organizations by their high standards of performance, professionalism, volunteer and charitable activities, ethical conduct, and helping of the less fortunate.
This code of ethics is the policy of United Way of the Midlands and expresses fundamental values. Accordingly, this code guides the conduct of volunteers, employees and other representatives of United Way of the Midlands, and is intended to foster an environment that promotes ethical conduct in carrying out their responsibilities.
DIVERSITY AND EQUAL OPPORTUNITY
United Way of the Midlands is an equal-opportunity employer and is committed to the principle of diversity. Our goal is to have our management, staff and volunteers genuinely demonstrate the principles of diversity, which enrich our community. We therefore:
A personal commitment to integrity in all circumstances benefits each individual, as well as the organization. United Way of the Midlands employees:
As an employer, United Way of the Midlands promotes professional excellence and encourages open and honest communication among all employees to create an atmosphere conducive to personal growth and career development.
United Way of the Midlands’ management:
United Way of the Midlands’ employees:
ACCOUNTABILITY AND EFFICIENCY
United Way of the Midlands has responsibilities to its customers, which include donors and other stakeholders. These customers have placed faith in United Way of the Midlands. To uphold this trust, United Way of the Midlands employees:
RESPONSIBILITY TO VOLUNTEERS
Volunteers who serve United Way of the Midlands through its board of directors or otherwise, are crucial to the success of United Way of the Midlands. In order to assist volunteers to serve effectively and to obtain satisfaction from their service, United Way of the Midlands managers and employees:
RESPONSIBILITIES OF THE BOARD OF DIRECTORS
Members of the Board of Directors represent United Way of the Midlands and set examples through their ethical conduct and professionalism. Board members:
In the event that there comes before the board of directors, or the Executive Committee, a matter for consideration or decision that raises a potential conflict of interest for any member of the board or the committee, the member shall disclose the potential conflict of interest as soon as he or she becomes aware of it, and shall abstain from voting in connection with the matter. The disclosure and abstention shall be recorded in the minutes of the meeting.
RESPONSIBILITIES OF VOLUNTEERS
Volunteers also represent United Way of the Midlands and set examples through their ethical conduct and professionalism. Volunteers:
Vendors are treated fairly to avoid favoritism or appearances of impropriety. United Way of the Midlands:
CONFLICT OF INTEREST
To avoid even the appearance of a conflict of interest which would tarnish the image of the organization and undermine the public’s trust in all United Way organizations, United Way of the Midlands employees:
No employee should accept any gratuity or favor for doing his or her job. United Way of the Midlands employees:
TRAVEL, ENTERTAINMENT AND RELATED EXPENSES
Travel, entertainment and related expenses are incurred on a basis consistent with the mission of United Way of the Midlands. Accordingly, expenses incurred will comply with policies adopted by the United Way of the Midlands Board of Directors.
OUTSIDE EMPLOYMENT AND OTHER ACTIVITIES
When someone accepts employment with United Way of the Midlands, the first responsibility is to United Way of the Midlands and to efficiently performing assigned duties. Supplemental outside employment is not a problem as long as it does not:
Employees must not use United Way of the Midlands resources to facilitate any outside employment or other activity.
Favoritism based on family or close personal relationships is unfair to other employees. The appearance of favoritism is easily perceived, even in some cases of friendship that otherwise are harmless. Accordingly:
Employees are prohibited from soliciting or distributing materials to their co-workers for personal, religious, charitable or fraternal organizations during working time. Such solicitations and distributions can cause a disruption of the normal work flow and can create problems among fellow workers. Working time means any time in which the employee is supposed to be performing work duties and generally includes all time except when the employee is on lunch or on break. Employees who are on break may not solicit or distribute materials to employees who are on working time. Furthermore, United Way of the Midlands reserves the right to bar any solicitations or distributions for causes or organizations which are contrary to the mission of the United Way or which the United Way, in its sole judgment, believes may reflect negatively on it.
Confidentiality is a hallmark of professionalism. United Way of the Midlands employees:
United Way of the Midlands may collect e-mail addresses and other personally identifiable data about donors, volunteers and visitors to our websites when such information is voluntarily submitted. All such information is collected and stored in a manner appropriate to the nature of the data. United Way of the Midlands does not sell or otherwise disclose this information outside the organization unless it is explicitly requested in writing (for example, when a donor requests direct acknowledgement for their contribution to a designated agency).
Reporting Known or Suspected Illegal or Fraudulent Behavior – Reports of known or suspected violations of law, accounting irregularities or any other dishonest and/or unethical behavior should be made to the Chairman of the Board of Directors, if the matter involves a volunteer or United Way’s President. If the matter involves the Chairman of the Board of Directors, the report should be made to the Chairman of the Finance Committee. For matters involving staff other than the President, the report should be made to the President. The report should be written and made as soon as possible after the events that gave rise to the report. The report should set forth in detail the basis for the individual’s concern. The person(s) making such a report is (are) not responsible for investigating the activity or for determining fault or corrective measures. The goal of this policy is to discourage illegal activity and improper business conduct that damages United Way of the Midlands’ good name.
The President and/or the Chairman of the Board of Directors will conduct a preliminary review of the reported situation and determine the appropriate course of action. The President shall date and log all written reports of known or suspected improprieties or misuse of resources and record the results of the preliminary review. He/she also will acknowledge receipt of the report and confirm to the complainant that the matter is under review. If the President is named in the report, the Chairman of the Board of Directors will perform all the duties the President would otherwise have performed in a review and investigation of impropriety or misuse of resources. If it is determined a formal investigation should be conducted the matter will be turned over to United Way of the Midlands' Finance Committee.
If the President and/or Chairman of the Board of Directors do not refer the matter to the Finance Committee, and the individual who submitted the report believes further review is necessary, the individual may submit their report directly to the Chairman of the Finance Committee.
Investigation – The Chairman of the Finance Committee shall date and log all written reports of known or suspected improprieties or misuse of resources. He/she also will acknowledge receipt of the report and confirm to the complainant that the matter is under review.
The Chairman of the Finance Committee or his/her designee (usually the President, if the President was not named in the report) will investigate the matter, meeting separately with all individuals named in the report, and with others who may have knowledge of the facts set forth in the report. United Way of the Midlands will treat all such reports, the sources of such reports and their investigation confidentially, recognizing, however, that in the course of investigating and resolving these matters some dissemination of information to others may be necessary and/or appropriate, particularly if legal action ensues. On completion of the investigation, the Chairman of the Finance Committee will report his/her findings and conclusions to the President and the Executive Committee. Based upon the report by the Chairman of the Finance Committee, the Executive Committee will determine if, and in what form and manner, additional action will be taken. As appropriate and as determined by the President and the Executive Committee, a full report of the incident will be made to the Board of Directors.
Appeal Review – Depending on the circumstances and at the discretion of the Executive Committee, persons implicated in the report and investigation of impropriety or misuse of resources may be given the opportunity to meet with the Executive Committee for further review and discussion of the matter. The involved party(s) must submit a written request for review of the matter by the Executive Committee. On completion of the appeal review, the person(s) will receive an explanation of the conclusions reached and the reasons for those conclusions. Decisions resulting from appeal reviews by the Executive Committee will be final.
Non-retaliation – If an individual filed such a report in good faith, the individual will not be disciplined or otherwise penalized because of the report, regardless of whether or not the report is sustained. If it appears that such a report was not filed in good faith, disciplinary action may be taken as determined by the President and/or the Executive Committee.
This code of ethics is annually reviewed and updated as appropriate and subject to approval by the Board of Directors of United Way of the Midlands.