211 HELPLINENeed help, but not sure where to turn? Call 2-1-1 or text your zip code to 898211 to get in touch with a helpline specialist today.
For over a decade, 211 has been serving Nebraska and Southwest Iowa.
People across our area face challenges every day and may not know how to find or access local programs that address them. That’s what 211 is all about: connecting our neighbors with nearby services that can help.
If you are looking for assistance in finding a food pantry, paying for a utility bill, accessing safe housing or shelter, receiving counseling services and more, speak with one of our helpline specialists today.
211 is available 24/7 by phone or text. Your call is free and confidential.
Get Help Today, 24/7
Call: 2-1-1 or 402-444-6666
Text: Your zip code to 898211
Download: the 211 Nebraska/SW Iowa App:
About the 211 Searchable Database
Nebraska 211 keeps an accurate and comprehensive database that you can use to find health and human services to meet your needs. Our database allows you to browse hundreds of services online and learn about specific programs, intake requirements, eligibility, operation hours and more. The database also has information on disaster-related services.
211 is AIRS Accredited
The holder of this digital badge has been accredited by the Alliance of Information and Referral Systems (AIRS at www.airs.org). AIRS Accreditation is for programs operating within the community/social service/health sectors that have proven their ability to meet the international AIRS Standards and Quality Indicators for Professional Information and Referral (www.airs.org/standards).
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Frequently Asked Questions
Why is 211 important?
What is 211's impact?
- In 2019, the 211 Helpline assisted more than 92,000 people.
- Nearly 60% of caller needs were related to housing and/or utilities. These are also the top unmet needs, as community resources are limited.
- 211 can assist callers in over 100 languages using our Tele-interpreter service.
- Across the U.S. 94% of residents can call 2-1-1 in their communities.
Who do we serve?
What information does 211 provide?
- Utility Assistance
- Rent Assistance
- Food Pantries
- Shelter and Housing Services
- Abuse Prevention
- Behavioral Health Services
- Support Groups
- Senior Services
- Disaster Services
- Government Shutdown Support
- Legal Services
- Health Care Services
- Family Support
- Financial Assistance and Education
What's the best way to get in touch?
The easiest way is to simply call 2-1-1! Our helpline specialists will be happy to assist you with a needs referral. Our searchable database is also available here for Nebraska residents – NE211.org and here for Iowa residents – 211Iowa.org. You can also text your zip code to 898211 or download the 211 Nebraska/SW Iowa app – available for Apple and Android. If you are unable to visit the website, call, text or download the app, you can email our team at email@example.com.
PLEASE NOTE: Not all cell phones, payphones and company phone systems allow callers to call 2-1-1 or other three-digit phone numbers. If this is an issue, you can still reach the 2-1-1 call center by calling 402-444-6666.
Are there texting fees?
Not finding what you need?Contact our support staff.
Director, NE 211 Helpline
Supervisor, 2-1-1 Helpline
Manager, Data Resources
AIRS Board Member
Chief Operating Officer
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