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211’s New Space

211’s New Space

211's New Space We are excited to share that our expanding 211 team will have a new call center soon, sponsored by Daugherty Foundation, Google, 211 Iowa partners and COVID-19-related funding. Ever since catastrophic flooding hit our region in spring 2019, calls to...
Why We Love the 211 Helpline

Why We Love the 211 Helpline

Why We Love the 211 Helpline On 211 Day we want to share why 211 is a vital resource in our community and thank our specialists for connecting you to resources 24/7. How can I help the Helpline? ; The pandemic has brought about many challenges to our community. Many...
A Guide to Contacting the 211 Helpline

A Guide to Contacting the 211 Helpline

A Guide to Contacting the 211 Helpline How can I help the Helpline? ; On average the 211 Helpline can receive over 273 phone calls a day. With this many phone calls, the 211 Team wants to make sure they are serving as many community members as possible and efficiently...