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     Basic Needs




Domestic Violence and Sexual Assault Program

Catholic Charities Diocese of Des Moines Council Bluffs

The Domestic Violence and Sexual Assault program provides crisis intervention services to victims of domestic violence, sexual assault and human trafficking victims through the following; 24/7 Crisis line and shelter to domestic violence, sexual assault and human trafficking victims, housing assessment and assistance to exit shelter into stable housing or obtain housing without a shelter stay, health assistance, school/job assistance and financial education to help survivors achieve financial stability. We provide financial client assistance for rent, utilities, transportation out of area, changing locks, etc. We offer follow up with clients to maintain stable and secure housing. We provide individual and group counseling and respond to area hospitals 24/7. We provide prevention programming utilizing the Healthy Relationships curriculum and Mentors in Violence Prevention in area middle and high schools.

Domestic Violence Services – The Shelter

Catholic Charities of the Archdiocese of Omaha

Catholic Charities – Domestic Violence Services (DVS) provides domestic violence, sexual assault, human trafficking, and stalking survivors and their children with the tools they need to make independent decisions about their future without intimidation or fear. This program provides a basic needs safety net to a vulnerable population. The services we provide seek to address immediate basic needs, while also providing support to clients who strive to achieve self-sufficiency. Our program model relative to the delivery of services incorporates three components: i. Our crisis hotline is available 24 hours a day, 7 days a week to provide crisis intervention, safety planning, and support. ii. Sheltering provides a safe, temporary place to stay for victims affording them an opportunity to safely plan their next steps. iii. Advocacy activities include safety planning along with connections to community resources focusing on immediate safety and mitigating on-going risks.

Child Saving Institute Emergency Shelter Services

Child Saving Institute, Inc.

Child Saving Institute’s emergency shelter’s primary area of focus is on ensuring youth have their basic needs for housing stability met. The shelter provides a safe and nurturing temporary placement to youth in crisis and, in doing so, ensures all of their basic needs are met, including needs for physical and behavioral health care, food security, education, recreation, and crisis intervention. There is awake staff available around the clock, 24/7 (with a 4:1 youth to staff ratio during waking hours and 6:1 during hours of sleep). Youth attend their home schools and, if needed, are provided with education and support to prepare them to live independently. Although licensed by the state of Nebraska to care for up to twelve youth, Child Saving Institute’s current shelter facility includes only nine single bedrooms. Because the histories and/or needs of referred youth often preclude sharing bedrooms, the census is often limited to nine to ensure the safety of all youth.

Domestic Violence and Sexual Assault Program

Heartland Family Service

The Heartland Family Service (HFS) Domestic Violence and Sexual Assault (DV/SA) Program has been helping victims of intimate partner violence in Sarpy County since 1979. Our goals are to keep the victims safe, hold the perpetrator accountable, stop the violence and raise public awareness about domestic and sexual abuse. Our program provides over 1,400 women annually with safety, advocacy, and emergency supportive services, and linkages to housing assistance. Services include: Safe Haven, our concealed emergency shelter; outreach and therapy services; education groups; and a 24/7 crisis line. The DV/SA Program primarily addresses the basic need of safety (crisis intervention, food and housing) for the victims we serve. However, with the case management provided at Safe Haven, we also ensure clients are aware and able to obtain any state benefits in which they may qualify, able to engage in education for themselves and their children, and able to maintain or obtain employment to increase their ability to sustain self-sufficiency. Additionally, we focus on prevention education in our program. Through a variety of prevention education activities, we promote awareness of domestic violence, sexual assault and healthy relationships to youth in Sarpy County.

Emergency Shelter Services


The mission of MICAH HOUSE (MH) is to provide a safe and nurturing environment with support services for those families and individuals who are experiencing the crisis of homelessness.  MH provides shelter and support services that enable families to gain permanent housing, employment, and address barriers to stability.

Homeless Services

New Visions

New Visions Homeless Services (NV) Omaha facilities were built in 2012 to provide transitional and permanent supportive housing units for veterans. The  26-unit program provides housing as a transition for veterans toward permanent housing, while aiding their recovery from trauma, Post-Traumatic Stress Disorder, financial loss, relationship issues, addictions and other unique challenges. There are also permanent supportive housing units to veterans needing a long-term stable environment. The program supports the unique needs of discharged veterans by offering targeted case management and therapy as well as recovery classes and programs specific to veterans. In addition, NV coordinates services by linking clients to housing, accessing mainstream benefits for income stability (i.e. veterans’ benefits), job training, mental health and substance abuse counseling, transportation, spiritual life options, educational financial literacy classes, life skills, hygiene, nutrition and health, and employment education. NV uses a Trauma Informed Care approach for all services delivered.

Emergency Shelter Program

Siena/Francis House

The Siena/Francis House Homeless Shelter is Nebraska’s largest emergency shelter and is located in downtown Omaha, Nebraska. The Emergency Shelter Program provides shelter to individuals experiencing homelessness. Shelters are open seven days a week, 365 days per year.

Homeless Engagement and Diversion

Stephen Center

Homeless Engagement and Diversion will provide assessment and case management services for individuals and families seeking emergency shelter services from entry through exit. The Homeless Engagement and Diversion position will conduct initial assessments for access to community homeless diversion services as well as access to community supports and services including the coordinated entry process for supportive housing opportunities. Supportive services are a vital piece of empowering individuals and families at Stephen Center toward self-sufficiency and self-care. In an effort to provide the most appropriate critical safety net services, this program will emphasize providing community assessments in order to identify and meet client needs. Initially, this program will assist clients with access to the community’s new Homeless Diversion services with attempts to avoid homelessness altogether. Typically, this program will coordinate the most appropriate supports and services such as emergency shelter, emergency food, crisis intervention, and other community supports and services to provide the critical safety net to keep community members safe and secure. Most importantly, these assessments introduce clients to the supports and services which may be necessary to prevent future episodes of homelessness.

Domestic Abuse/Sexual Assault Safety Services

Women’s Center for Advancement (WCA)

The Women’s Center for Advancement’s Safety Services Program encompasses four interwoven service areas as part of the agency’s continuum of care. Programs under the Safety Services umbrella include: Advocacy, Crisis Counseling, Legal Services, ad Immigration. Safety Services address physical security, emotional trauma, and legal matters that affect both the physical and emotional safety of victims of domestic violence and sexual assault (DVSA). The Advocacy Program aims to offer clients emotional support, increase their knowledge of community resources, and provide critical options for their safety, namely a safety plan. Advocacy services provided by the WCA include: operating Douglas County’s 24-hour hotline (English and Spanish); conducting lethality assessments; safety planning; assisting with protection orders; providing a 24/7, in-person response to hospitals; facilitating emergency housing; and providing both internal and external referrals. The Family Violence Prevention and Services Act recognizes that victims who work with an advocate, develop a safety plan, and have knowledge of community resources are safer than those who do not. The WCA’s Counseling Program provides mental health services to adult victims of DVSA. Services include emergency mental health assessments, short-term individual counseling, psychoeducational groups, peer-facilitated support groups, veteran-specific programming (Healing Warriors) and referrals to community providers as appropriate. The Legal Services Program provides legal representation to victims of DVSA. Currently, the types of cases in which survivors receive free legal assistance include: divorce, child custody, and domestic abuse and harassment protection orders. The Immigration Services Program provides the expertise of a Department of Justice Fully Accredited Legal Representative in attaining legal status for undocumented victims of domestic violence and sexual assault.

United Way of the Midlands   |   2201 Farnam Street   |   Omaha, NE 68102   |   402-342-8232

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